SlotsDJ Privacy Policy

SlotsDJ is operated by Neroblanko Tech B.V., a company incorporated in the Netherlands and licensed by the Curacao Gaming Authority. This page describes the personal data we collect from players and site visitors, the purposes for which we process it, and the rights available to you. Neroblanko Tech B.V. is not subject to UK GDPR; our data-handling practices reflect our obligations under the Curacao Gaming Authority’s regulatory framework and our own stated commitments.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification documents include government-issued identity documents, proof of address, and copies of payment methods used, collected before your first withdrawal in line with our KYC policy. Gameplay data covers deposits, withdrawals, bets placed, session times, and game selections. We also collect device and network data, including IP address, browser type, operating system, and device identifiers, as well as cookies and similar technologies used for site functionality and analytics, as described in our Cookie Policy.

How we use your information

We process your personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We use it to meet regulatory obligations, including age verification (18+ only), identity verification, anti-money laundering checks, and transaction monitoring as required by the Curacao Gaming Authority. Your data is also used for security and fraud prevention, for responding to customer support queries, and for sending marketing communications where you have opted in to receive them.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data may be disclosed to the Curacao Gaming Authority when required for regulatory or dispute resolution purposes. We may also share data with affiliated companies within the Neroblanko Tech B.V. group, and with law enforcement or other authorities where we are legally required to do so.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable to our operations. Certain data categories, including KYC documents and financial transaction records, may be retained for longer periods where required by applicable law or regulatory instruction. Data that is no longer required for any lawful purpose is deleted or anonymised.

Your rights

You have the right to request a copy of the personal data we hold about you. You can ask us to correct inaccurate or incomplete data. You may request erasure of your data where no regulatory retention obligation applies. You have the right to restrict or object to certain processing activities. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. If you consider that we have not handled your data correctly, you may raise a complaint with the Curacao Gaming Authority or the relevant data protection authority in your country of residence.

Contact us

Privacy queries can be directed to our support team by email at [email protected] or via the live chat widget available on the site. No dedicated Data Protection Officer is currently named for this operator; all privacy-related requests are handled through the support channels above.